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dazzle your customers

Give your customer support agents and your customers the tools they need to find the right answers fast

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turn customers into a virtual support team

RightAnswers Community lets customers help each other through peer-to-peer support

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RightAnswers Knowledge Hub for ServiceNow improves knowledge usage and the customer experience

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get certified on KCS

Licensed KCS Trainers ensure your expertise
for a successful knowledge journey

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5 Secrets to Service Desk Success

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Some of the organizations delivering amazing service with RightAnswers

What we do

RightAnswers enables organizations to deliver remarkable customer experiences through cloud-based knowledge management software, web and mobile self-service and social knowledge.

WHO WE ARE


With RightAnswers

  • Customer Service Agents

     

    Agents are
    Awesome

    RightAnswers does the heavy lifting so even new agents are as effective as your best agent.

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  • Customer Experiences

     

    Customers Keep Coming Back

    Customers have great service experiences, getting the right answers the first & every time.

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  • Empowered Employees

     

    Employees are Empowered

    Employees are successful finding their own answers so they can get back to being productive faster.

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  • Contact Center

     

    Organizations are Outstanding

    Our enterprise approach to knowledge enhances your service and the customer experience.

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