Is your knowledge all over the map?
Guide everyone to the same place

The Enterprise Knowledge Hub provides a single source for all your knowledge

  • Improves all your channels
  • Boosts agent effectiveness
  • Increases company productivity and efficiency

    Think Big – Discover the Possibilities of SmartService

    Making your people, customers and support organization smarter with cloud-based knowledge management technology and Knowledge as a Service (KaaS) from the experts.

      Your World, Our Technology –
      Always the Perfect Fit

      RightAnswers seamlessly integrates with any CRM, ITSM or other enterprise software

      • Keep the systems you know and love
      • Streamline your agents’ work with inline integration
      • Find knowledge faster

        Your numbers not measuring up? 
        Try ours

        • 70%  reduction in average call time
        • 80%  increase in customer satisfaction
        • 73%  increase in successful searches
        • 35%  increase in service capacity

          Serious about KCS?
          We Are.

          Get the only system-agnostic knowledge management platform that’s KCS Verified V5

          • improve your productivity and efficiency
          • increase first-call resolution rates
          • reduce average call time

            Visit our Booth #708 at the Mandalay Bay, Las Vegas April 20-22

            Awards and Accolades

            Proud to be recognized for our advanced technology and dedication to continually improving the service you can provide your customers.

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