Think Big – Discover the Possibilities of SmartService

Making your people, customers and support organization smarter with cloud-based knowledge management technology and Knowledge as a Service (KaaS) from the experts.

    Is your knowledge all over the map?
    Guide everyone to the same place

    The Enterprise Knowledge Hub provides a single source for all your knowledge

    • Improves all your channels
    • Boosts agent effectiveness
    • Increases company productivity and efficiency

      Your World, Our Technology –
      Always the Perfect Fit

      RightAnswers seamlessly integrates with any CRM, ITSM or other enterprise software

      • Keep the systems you know and love
      • Streamline your agents’ work with inline integration
      • Find knowledge faster

        Your numbers not measuring up? 
        Try ours

        • 70%  reduction in average call time
        • 80%  increase in customer satisfaction
        • 73%  increase in successful searches
        • 35%  increase in service capacity

          Awards and Accolades

          Proud to be recognized for our advanced technology and dedication to continually improving the service you can provide your customers.

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