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turn customers into a virtual support team

RightAnswers Community lets customers help each other through peer-to-peer support

SHOW ME HOW

looking for knowledge in too many places?

The Enterprise Knowledge Hub provides a single source for all your knowledge

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we fit into
your world

We seamlessly integrate with your CRM, ITSM or other enterprise software

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our clients achieve KCS success

KCS roundtables facilitated by a RightAnswers KCS Trainer cover hot topics in KCS 

MORE ABOUT KCS

consistently effective knowledge

Automated Knowledge Quality makes your knowledge look good and sound good

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join the webinar

A Pink Elephant & RightAnswers joint webinar 

Is KCS Lean? And Why Does It Matter?

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Some of the organizations delivering amazing service with RightAnswers

What we do

RightAnswers enables organizations to deliver remarkable customer experiences through cloud-based knowledge management software, web and mobile self-service and social knowledge.

WHO WE ARE


With RightAnswers

  • Customer Service Agents

    Agents are
    Awesome

    RightAnswers does the heavy lifting so even new agents are as effective as your best agent.

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  • Customer Experiences

    Customers Keep Coming Back

    Customers have great service experiences, getting the right answers the first & every time.

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  • Empowered Employees

    Employees are Empowered

    Employees are successful finding their own answers so they can get back to being productive faster.

    more

  • Contact Center

    Organizations are Outstanding

    Our enterprise approach to knowledge enhances your service and the customer experience.

    more