Think Big – Discover the Possibilities of SmartService

Making your people, customers and support organization smarter with cloud-based knowledge management technology and Knowledge as a Service (KaaS) from the experts.

    Your World, Our Technology –
    Always the Perfect Fit

    RightAnswers seamlessly integrates with any CRM, ITSM or other enterprise software

    • Keep the systems you know and love
    • Streamline your agents’ work with inline integration
    • Find knowledge faster

      Your numbers not measuring up? 
      Try ours

      • 70%  reduction in average call time
      • 80%  increase in customer satisfaction
      • 73%  increase in successful searches
      • 35%  increase in service capacity

        Serious about KCS?
        We Are.

        Get the only system-agnostic knowledge management platform that’s KCS Verified V5

        • improve your productivity and efficiency
        • increase first-call resolution rates
        • reduce average call time

          Awards and Accolades

          Proud to be recognized for our advanced technology and dedication to continually improving the service you can provide your customers.

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