Think Big – Discover the Possibilities of SmartService

Making your people, customers and support organization smarter with cloud-based knowledge management technology and Knowledge as a Service (KaaS) from the experts.

    Your World, Our Technology –
    Always the Perfect Fit

    RightAnswers seamlessly integrates with any CRM, ITSM or other enterprise software

    • Keep the systems you know and love
    • Streamline your agents’ work with inline integration
    • Find knowledge faster

      Your numbers not measuring up? 
      Try ours

      • 70%  reduction in average call time
      • 80%  increase in customer satisfaction
      • 73%  increase in successful searches
      • 35%  increase in service capacity

        Serious about KCS?
        We Are.

        Get the only system-agnostic knowledge management platform that’s KCS Verified V5

        • improve your productivity and efficiency
        • increase first-call resolution rates
        • reduce average call time
          Award winning knowledge management solution

          Awards and Accolades

          Proud to be recognized for our advanced technology and dedication to continually improving the service you can provide your customers.

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