Agenda

 We have designed an agenda to provide opportunities to learn, network and even have some fun.

Included in the agenda are:

  • 2—Pre-conference training sessions
  • 1—Key note
  • 2—General Sessions
  • 2—RightAnswers User Stories
  • 2—Mornings of Birds-of-a-Feather Sessions
  • 6—Round Table Sessions
  • 16—Educational track sessions presented by RightAnswers, select Partners and Industry Experts

We have brought all of this together to offer you a robust and well balanced agenda, making this the can't miss event for organizations who want to maximize their current knowledge management and self-service investments. 

Day 1
Tuesday, October 11th

Day 2
Wednesday, October 12th

Day 3
Thursday, October 13th

10:00 – 6:00

Registration

7:30 – 8:30

Breakfast with Birds-of-a-Feather

7:30 – 8:30

Breakfast with Birds-of-a-Feather

12:30 – 2:00

Box Lunch Available

8:30 – 9:45

Welcome & General Session

8:30 – 9:00

Keynote

Pre-Conference Sessions

10:00 – 12:00

Track
Sessions

9:30 – 10:15

General
Session

1:00 – 4:00

Schedule a One-on-One meeting of our management team

12:00 – 1:00

General Session

10:45 – 12:25

Track Sessions

1:00 – 2:30

Solution Manager Training Session

1:00 – 2:00

Lunch

12:30 – 1:30

Lunch

2:45 – 4:15

Administration Training Session

2:00 – 4:30

Track Sessions

1:30 – 2:15

Track Sessions

6:30 – 9:30

Welcome Reception at Michael Anthony’s Waterfront

2:30 – 3:30

General Session and Closing

Download the agenda here.