Leadership

• Jeff Weinstein: President and CEO
• Keith Berg: VP, Professional Services and Product Development 
• Bill Pollie: VP, Sales and Business Development
• Simon Yelsky: VP, Product Management & Client Support 

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  Jeff Weinstein
  	President and CEO Since joining RightAnswers as President and CEO in 2002, Jeff has been leading, growing and evolving the product line, the team and the company at a steady and aggressive pace. As a result of his keen industry insight and strong vision of RightAnswers becoming the universal standard for Knowledge Management and Web Self Service Jeff has transitioned RightAnswers from being provider of IT focused content, to a leading Knowledge Management Platform used by millions of users across the globe for both internal support and customer service initiatives. Under his leadership RightAnswers has emerged as standard for knowledge management excellence receiving many awards and recognition such as: KMWorld 100 Companies that Matter in Knowledge Management Finalist for the NJBIZ Business of the Year Named as one of the Inc. 5000 Fastest Growing Private Businesses four years in a row RightAnswers was named “Best Information Technology Company” at the New Jersey Technology Council Venture Conference Viewed by Gartner, Forrester and EMA as “Best in Breed” for Knowledge Management and Self-Service solutions Recognized as KCS (Knowledge Centered Support) verified Recognized by Pink Elephant as ITIL verified With Jeff and his ever present wit at the ready he motivates the team to continually meet and surpass RightAnswers commitment to not only provide our customers with an industry leading Knowledge Management Platform but to become their knowledge partner, approaching the challenge from their side of the table. To that end Jeff prides himself on continually focusing on and keeping abreast of the challenges customers face and prides himself on regularly talking to and meeting with clients and partners about these challenges and ways for RightAnswers to address them. As part of this effort Jeff has formed the RightAnswers Customer Advisory Committee (CAC). This CAC is comprised of representatives of from 10 of RightAnswers customers that meeting, mostly virtually, at least once a quarter. During these meetings the CAC provides feedback and thoughts on new and proposed product enhancements, and changing trends as well learn from industry insiders and each other fostering a community and sharing of ideas. Jeff also had a dream of an annual user conference where RightAnswers customers would come together and meet with and learn from each other, learn more about the possible uses for the Knowledge Management Platform, get to know the RightAnswers team, exchange ideas on Knowledge Management and hear from industry insiders. This dream became reality in 2010 with the first user conference and continues and grows today. As an active member in many industry groups Jeff frequently speaks on the benefits of knowledge management. His passion and over 25 years of experience in the industry have given Jeff the insight necessary to expand the reach of RightAnswers. Jeff earned his MBA in Business Administration from Monmouth University, and his BS in Chemistry from Alfred University. Before Jeff joined RightAnswers he served as Vice President of Marketing and Strategic Alliances at ePresence, Vice President of Sales and Marketing at Strategic Network Designs, and National Sales Manager for Magic Solutions, Inc.
  Keith Berg
  	VP, Professional Services and Product Development As Vice President of Professional Services and Product Development, Keith directs RightAnswers development and implementation teams as well as takes an active role in pre-sales activities, working with organizations to determine the best method of deployment for their unique environments. Keith joined RightAnswers in 2005 as VP of Professional Services, coinciding with the initial roll out of the RightAnswers Self-Service™ portal, the first piece of the Unified Knowledge Platform. He took over the reins of the development team in 2011. He and his team help evolve the Knowledge Management Platform by incorporating customer feedback to shape the platform to address both industry and customer trends. Keith is personally responsible for directing the creation of new products as well as expanding and caring for our Cloud infrastructure and  the success of the RightAnswers customers by ensuring that the product is not only tailored to the customer needs but that implementations are completed quickly and seamlessly into their environment. He is dedicated to developing software solutions that companies and their employees benefit from and can clearly identify with. Keith received a BA from the University of Notre Dame. Prior to joining RightAnswers, he held development, sales and management roles at Dendrite, CyberShift, Extensity and Geac.
  Bill Pollie
  	VP, Global Sales and Business Development As Vice President of Global Business Development at RightAnswers, Bill leads the company's sales, strategic alliances and key growth initiatives. Bill joined RightAnswers 2009 as Vice President of Business Development and quickly expanded RightAnswers roster of outsourcing and technology partners resulting in global distribution of the Unified Knowledge Platform. In 2011 Bill moved into his current position, leading all of global sales; direct and channel for RightAnswers. His experience in the CRM industry and leadership at companies like Microsoft, SAP and Neocase Software has raised the skill and performance level of our sales team and benefited RightAnswers, our partners and our customers. Bill earned his BA in Business Administration from Rutgers University. Before joining RightAnswers, Bill was Vice President and Managing Director at Misys where he was responsible for Americas sales and alliances. He has also held leadership positions at Microsoft, SAP America, Lawson Software, and Neocase Software.
  Simon Yelsky
  	VP, Product Management & Client Support As Vice President of Product Management, Simon and his team work closely with the development and professional services teams to incorporate industry and customer trends into the product development cycle, delivering to the market a Knowledge Management platform built on the best practices and proven methodologies. Since joining RightAnswers in 2004 Simon has been a catalyst for developing best-practices and creating the right mix of technology, content, and methodologies for our customers. Simon strives to help customers utilize new technologies and to provide clarity and insight into the RightAnswers value proposition. In addition, he belongs to several industry associations and is a frequent speaker at industry events on knowledge management topics. Simon earned a degree in Electrical Engineering from Columbia University and holds an MBA in Finance & International Business from the New York University. Before joining RightAnswers Simon was the knowledge management practice director at Ness Technologies, he previously service as the eastern region pre-sales manager for Personify, and the technical director at Information Builders & Citibank in New York City as well as for First Empire State Corporation in Buffalo, NY.