Press Releases

RightAnswers Named in KMWorld’s 100 Companies That Matter in Knowledge Management

Selected for Enterprise Knowledge Hub that Enhances the Customer Experience

RightAnswers Receives 2015 CUSTOMER Product of the Year Award

Cited for its Enterprise Knowledge Hub that manages knowledge across the organization

RightAnswers Reports Strong Performance in 2014

Introduces Groundbreaking Functionality to Improve Customer Service through Knowledge Management and Knowledge Centered Support (KCS); Strengthens Partnerships and Increases Global Footprint; Recognized for Contribution to Customer Service Organizations.

RightAnswers Named Finalist of the 2014 Customer Experience Innovation Award

RightAnswers SmartService™ honored for improving customer service technology

RightAnswers Receives 2014 CUSTOMER Contact Center Technology Award

RightAnswers honored for improving customer service technology

RightAnswers’ Fourth Annual IMPACT Knowledge Conference Opens in Orlando

Welcomes RightAnswers Global Clients and Partners, Industry Experts and Other Knowledge Professionals

RightAnswers Receives 2014 CUSTOMER Magazine TMC Labs Innovation Award

Leading Technology and SmartService™ Approach to Improving Customer Service Honored for Innovation

Fruition Partners and RightAnswers Team Up to Incorporate Knowledge Management into Managed Cloud Services for ServiceNow

Enhance IT support using powerful knowledge management as part of the managed cloud environment.

Bell Techlogix and RightAnswers Announce New Partnership

Extends Bell Techlogix Offering with Knowledge Management to Improve Its Clients’ Customer Service

ExpenseWatch Chooses RightAnswers as the Foundation for its Comprehensive Help and Support Portal for Customers

ExpenseWatch has implemented RightAnswers cloud-based knowledge management system integrated with Salesforce to power its customer satisfaction help and support portal.

AAA Allied Group Installs RightAnswers Knowledge Service for ServiceNow

RightAnswers Knowledge Solution Bolsters Knowledgebase to Enhance IT Support.

Emtec Inks Partnership with RightAnswers

RightAnswers to be Utilized for Internal Knowledge Management and as an Expanded Service for the Emtec Client Base

RightAnswers Introduces SmartService™

RightAnswers Introduces SmartService™ to Transform Customer Service and IT Support through Knowledge Management

Lely Improves Service in the Field Using RightAnswers Mobile Self-Service

Lely selected RightAnswers knowledge management to centralize its knowledge and provide information to field technicians.

RightAnswers is Bronze-Level Sponsor of ServiceNow’s Knowledge14

RightAnswers Certified for ServiceNow Knowledge Management Integration

RightAnswers Expands Knowledge-Paks Offering

Knowledge in the Cloud Provides New Solutions in Real-Time

RightAnswers Wins 2014 Product of the Year Award from TMC’s CUSTOMER Magazine

RightAnswers is honored to receive CUSTOMER Magazine’s 2014 Product of the Year Award for most innovative product.

RightAnswers SuiteApp Achieves ‘Built for NetSuite’ Verification

RightAnswers Meets the NetSuite SuiteCloud Platform's Development Standards and Documented Best Practices

U.S. Federal Government Agencies Can Use RightAnswers on Amazon Web Services

RightAnswers Becomes Amazon Web Services (AWS) Advanced Technology Partner and Offers Knowledge Management Platform through AWS GovCloud and AWS Marketplace.

RightAnswers, Inc. Receives 2013 TMC Labs Innovation Award

Recognized for Profound Advancements in Knowledge Management and the Customer Experience

RightAnswers’ Third Annual IMPACT Knowledge Conference in Orlando, FL Hailed a Great Success by Attendees

Cloud and Customer Service Emerge as Key Themes at IMPACT 2013

RightAnswers Announces Winners of IMPACT Awards at Annual IMPACT 2013 Knowledge Conference

IMPACT Awards Recognized Organizational and Individual Knowledge Achievements

RightAnswers Named to KMWorld’s 2013 List of Companies that Matter in Knowledge Management

RightAnswers Selected to Annual Knowledge Management List

RightAnswers Reports Strong Corporate Performance in 2012 Fueled by Customer and Partner Growth

Company Continues Momentum with Increased Investments in Customer Service and Cloud

RightAnswers Announces Availability of RightAnswers SuiteApp for NetSuite’s SuiteCloud Computing Platform

Integrated Solution Provides NetSuite Customers Enhanced Customer Service Through Knowledge Management and Web Self-Service

RightAnswers Receives TMC’s CUSTOMER Magazine 2012 Product of the Year Award

RightAnswers Unified Knowledge Platform Version 7.1 Honored for Exceptional Innovation