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Join the winning team at RightAnswers

Careers

We’re looking for highly motivated, talented people to join our global team

Our clients love us – and so will you! We’re constantly working to make our solutions better for our clients, and we use our collective talents to get there. Everyone we hire has an important role to play and everyone’s contribution is valued.

At RightAnswers we challenge each other to think creatively and we take collaboration to new heights. We seek excellence in everything we do, and try to have a lot of fun doing it.
Careers employee event

Who are you?

  • You bring new ideas to the table
  • You know how to turn your initiatives into reality
  • You are customer-oriented
  • You are looking to have a large impact at a growing company
  • You value teamwork, excellence and integrity
  • And you want to work with like-minded people!

What we do for our clients

Careers employee eventOur mission is to help our clients’ business by improving customer engagement and the customer experience*. We do this by developing software that focuses on knowledge management for customer service and internal support. Because knowledge is the foundation of customer service: Only when your knowledge is correct, relevant to what the customer is asking and easily findable can you create a positive experience for your customers.

* By the way, by “customers” we also mean “employees,” who are a company’s internal customers. Everyone knows that happy, engaged employees is half the battle in achieving a successful organization – which spills over into award-winning customer service.

Where we do it

We’re a global company, with offices in North America, Europe and Asia and people working all over the world (Hello, Down Under!) Through frequent formal and informal events we keep everyone apprised of what’s going on. Everyone knows how we’re progressing with our key initiatives, goals and aspirations.

Careers employee eventWhat you get

  • Competitive salary
  • Excellent benefits package, including medical, dental, prescription and 401k plans, short-term disability, paid vacation and more
  • A positive, collaborative environment where creativity and initiative are applauded
  • Employee and family outings and good camaraderie

Open Positions:


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Account Manager

Location: Greater New Jersey / New York City area

We are seeking an experienced Account Manager who will focus on acquiring additional revenue streams from existing clientele who can benefit from our product offerings.

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Regional Sales Manager

Location: NJ/NY/CT/PA/MA, Tri-state area (NY, NJ, PA)

We are seeking an experienced sales professional to drive opportunities for organizations looking to improve the service they provide their external customers.

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Front-End Software Developer

Location: Edison, New Jersey, Greater New Jersey / New York City area

We are seeking a software developer for the ongoing development and maintenance of the RightAnswers platform. The ideal candidate has proven experience in front-end development of social or collaborative web applications.

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Technical Writer

Location: Edison, New Jersey, Greater New Jersey / New York City area

We are seeking a highly motivated Technical Writer responsible for writing and editing technical and end-user documentation for RightAnswers products and offerings. The person must have excellent research skills, be able to organize his/her ideas and translate technical terms into end-user friendly content.

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