Enterprise Knowledge Hub is a central repository of enterprise knowledge management software, accessible by every member of your organization, where all departments can contribute and retrieve knowledge.
There are three main elements that comprise the Enterprise Knowledge Hub:
Using the Enterprise Knowledge Hub, your agents, customers and employees don’t need to know where to look. A single search brings the most relevant results from across all your knowledge.
The Enterprise Knowledge Hub provides a holistic view of knowledge at your organization and enhances communication, cooperation, productivity and employee satisfaction. When you extend RightAnswers throughout your organization, it makes your entire organization smarter and more effective.