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boost your netsuite customer service

Maximize your NetSuite CRM with advanced search, social knowledge and
web and mobile self-service

RightAnswers SuiteApp improves the customer experience through knowledge

The RightAnswers SuiteApp, validated by NetSuite and Built for NetSuite knowledge managementembedded into NetSuite CRM+, transforms your service through knowledge management to provide remarkable customer experiences. You benefit from:

  • More targeted search resolves cases faster – improving the productivity of your contact center
  • Powerful web self-service and mobile self-service enable customers to self-resolve their own issues – reducing the number of cases in your contact center

 

Having the NetSuite case management tools integrated with RightAnswers will provide the tools necessary to address our customers‘changing needs and continue our tradition of award-winning support service excellence.

Lloyd Howlett, Vice President Support & Customer Operations for Corptax.

See the videos

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Why you need RightAnswers integrated into NetSuite CRM+

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See how RightAnswers works inside NetSuite CRM+