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making the leading ITSM even better

Enterprise Knowledge Hub for ServiceNow enhances the scope and performance of
your ServiceNow service desk

Powerful knowledge management in the cloud, integrated with ServiceNow

RightAnswers in the ServiceNow StoreRightAnswers Enterprise Knowledge Hub for ServiceNow fulfills the knowledge management needs of everyone across your enterprise – authors, agents and anyone who needs to find knowledge. It offers advanced capabilities for enhancing your knowledge and the end-user experience, including:

 

RightAnswers is a Certified Integration with ServiceNow, and our clients who use Enterprise Knowledge Hub for ServiceNow experience measurable service improvements in their support:

  • Higher first-contact resolution rates
  • Shorter time to resolution
  • Reduced costs due to increased agent productivity and call deflection to self-service

 

Comprehensive Offering in the Cloud

Find out more about Knowledge Hub for ServiceNow and how it can elevate your service desk.

RightAnswers also offers Knowledge-Paks for ServiceNow, our library of content for IT support, converted and migrated into the ServiceNow environment.