RightAnswers Self-Service and Support Analyst Portals 5.0
Date: Thursday, November 19, 2009
Time: 11:00 AM - 12:00 PM EST
Presenters:
- Simon Yelsky
VP of Product Management and Client Success, RightAnswers
RightAnswers will provide information on the new features and functionality of the newest version of the Self-Service and Support Analyst Portals. The Portal 5.0 release focuses on improvements in functionality, performance and management of the Self-Service and Support Analyst Portal environments.
During this one hour discussion and demonstration, you will learn the new and enhanced 5.0 features and capabilities with an overview of the upgrade process and costs associated and get a better understanding of the client's change management requirements.
Version 5.0 Benefits:
- Portals V5.0 is the baseline version for all future product delivery and upgrades - any future upgrade will require an upgrade to V5.0 first
- Integrated administrative environment for Self-Service and Support Analyst portals
- Over 100 major and minor end-user enhancements
- Out-of-the-box support for new solution templates
- Improved performance and portlet multi-threading
- Multi-tenancy architecture that allows multiple logical portals to run on one physical portal
- Reducing the cost of upgrades going forward
- Full support for Knowledge-Centered Support methodology
Join us and find how the latest version of the portal environment can provide an easier platform for customization and provide better knowledge flows between all components of the RightAnswers Unified Knowledge Suite.
To register for this event, please email us at
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