Support or Knowledge Management products provided by these companies integrate with the RightAnswers Knowledge-Pak suite. Some of these companies also resell Knowledge-Paks themselves and can offer you a turnkey knowledge-enabled support solution.
Our current Integration Partners include:
- ATG Self Service
- Alloy Navigator
- BMC Remedy Service Management
- BMC Service Desk Express Suite (Formerly Magic)
- CA Unicenter Service Desk
- eGain SelfService
- FrontRange HEAT
- FrontRange ITSM
- GWI Software c.Support
- Hornbill Supportworks ESP
- IssueTrak IT Help Desk
- HP Service Manager
- (including previous Peregrine Service Center and HP Service Desk versions)
- IBM Maximo Service Desk
- KNOVA Knowledge Desk™
- Monitor 24-7 IncidentMonitor™
- Numara FootPrints
- Numara Track-It!
- RightNow Service
- Service Now
- SupportSoft Accelerator
- Symantec Altiris Helpdesk
- Talisma Knowledgebase
- TechExcel Self Service
- Touchpaper SelfService
