Design and Implementation
90 (or less) Days to Knowledge
RightAnswers’ customers experience what most other Knowledge Management users never do; a solution that is designed with our professional services team to address their specific needs – a customer experience created specifically for them and a solution that can be ready to use in less than a week and fully deployed in about 90 days.
Our Project Managers and Implementation Engineers take a personal interest in making sure your RightAnswers Unified Knowledge Platform is configured and implemented to best meet your needs and attain your goals. Because the self-service user interface has a large impact on user adoption, we will incorporate your brand and employ our proven best practices to design and implement the right interface for your organization.
Beyond the design of your interfaces, our team will deliver our knowledge management solutions integrated with your case management and/or ticketing systems and tools such as Chat, Avatars, Remote Control and Password Reset. If you choose to have RightAnswers delivered on-premise, we will help you configure your systems for optimized application performance. If you choose to have us deliver our RightAnswers Knowledge Cloud , you can be up-and-running on our “out-of-the-box” interface within hours of your purchase.
No matter what type of Knowledge Management Intelligence your company needs, RightAnswers has the solution.