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RightAnswers consistently wins awards for its innovative technology that enhances customer service and the customer experience

Awards

RightAnswers is the #1 provider of cloud-based knowledge management products and services for improving customer service, IT support and enterprise-wide collaboration. Using proven tools and best practices guidelines, we have become a best-in-class solution on the market.

TMC Labs Innovation Award 2016

December 2016

RightAnswers wins TMC Labs Innovation Award 2016 for its innovative technology that dramatically enriches the customer experience.

CUSTOMER Experience Innovation Award 2016

December 2016

RightAnswers wins 2016 CUSTOMER Experience Innovation Award for setting the standard in delivering exceptional customer experiences over all channels, including social.

TMC CUSTOMER 2016 Contact Center Technology Award

September 2016

RightAnswers wins 2016 CUSTOMER Contact Center Technology Award for enabling enterprises and contact centers to deliver world-class customer experiences.

KMWorld Trend-Setting Product 2016 Award

August 2016

RightAnswers is named a KMWorld Trend-Setting Product 2016.

100 Companies in Knowledge Management

February 2016

RightAnswers is once again named to KMWorld’s 100 Companies that Matter in Knowledge Management.

CUSTOMER Product of the Year Award 2016

January 2016

RightAnswers wins the CUSTOMER 2016 Product of the Year Award for elevating the customer experience through a better approach to knowledge for customer service.

Customer Experience Innovation Award 2015

December 2015

RightAnswers wins the 2015 Customer Experience Innovation Award for setting the standard in delivering exceptional customer experiences through knowledge management.

KMWorld KM Promise Award Finalist 2015

October 2015

For the second year in a row, RightAnswers has been named a KM Promise Award Finalist by KMWorld Magazine for helping its clients realize positive business results through knowledge.

TMC Labs Innovation Award 2015

August 2015

For the third year in a row, RightAnswers has been named a winner of the TMC Labs Innovation Award for demonstrating ground-breaking contributions in technology.

CUSTOMER Contact Center Technology Award 2015

July 2015

For the second year in a row, RightAnswers wins the CUSTOMER Contact Center Technology Award 2015 for technology that contributes to customer service excellence.

Top Companies in KM Software

February 2015

For the fourth time, RightAnswers is named to the KMWorld 100 Companies that Matter in Knowledge Management.

Product of the Year Award from CUSTOMER

January 2015

RightAnswers receives the 2015 CUSTOMER Product of the Year Award for its Enterprise Knowledge Hub, which manages knowledge across the organization.

Customer Experience Innovation logo

November 2014

RightAnswers has been named a Finalist of the 2014 Customer Experience Innovation Award for advancing customer service technology and the customer experience.

KM Promise

November 2014

RightAnswers has been named a 2014 KM Promise Award Finalist by KMWorld Magazine for helping its clients realize positive business results through knowledge.

CUSTOMER Contact Center Technology Award 2014

October 2014

RightAnswers wins TMC CUSTOMER Magazine’s 2014 Contact Center Technology Award, distinguishing our technology as a key tool for customer service excellence.

TMC Labs web 2014 Cust

September 2014

RightAnswers is a 2014 TMC Labs Innovation Award winner (presented by TMC’s CUSTOMER magazine) for demonstrating innovation, superior quality and unique features which have had a positive impact on customer-related technologies.

Customer Magazine 2014 Award

January 2014

RightAnswers is a winner of the 2014 CUSTOMER Product of the Year Award, representing the best, most innovative Call Center, CRM and Teleservices products and solutions released in 2014.

NJTC Awards Celebration

September 2013

RightAnswers is pleased to be named a finalist for the Innovative Technology of the Year Award by the New Jersey Technology Council (NJTC), the leading trade organization for New Jersey technology companies.

TMC Labs

July 2013

RightAnswers Unified Knowledge Platform is a winner of the 2013 TMC Labs Innovation Awards (presented by CUSTOMER magazine) for making significant contributions toward improving communications technology through innovation.

KM World 2013

March 2013

For a third year in a row, RightAnswers is named to the KMWorld 100 Companies That Matter in Knowledge Management.

TMC customer product of the year 2012

January 2013

RightAnswers Unified Knowledge Platform named a 2012 Product of the Year Award Winner by CUSTOMER magazine.