Knowledge Management Certification

At RightAnswers we want to ensure that our clients maximize their investments in the Unified Knowledge Platform (UKP). In order to help you achieve this, we have developed a training and certification curriculum designed to arm your staff with the knowledge they need to be most productive in their position while using the RightAnswers solution. The classes are designed to not only train your team to fully use the features of the UKP, but to also educate them on the development of knowledge and knowledge bases using our proven methodologies.

The training classes are for every level of your service organization from Support Analysts through Knowledge Managers. Those who take our RightAnswers Knowledge Management class become RightAnswers certified. Choose the class below that best meets your organization's needs.