Bomgar enables RightAnswers customers to add remote support, diagnostic tools, and secure chat capabilities that complement the RightAnswers Unified Knowledge Suite. Bomgar products allow the service desk representative to remotely connect and resolve customer issues as well as tracking activity for compliance and audit.Why RightAnswers Customers Choose Avatier
Avatier offers RightAnswers customers an easily-accessible password management solution to work with the RightAnswers Unified Knowledge Suite. By integrating Avatier’s Password Station with the RightAnswers Self-Service portal, password queries can be resolved with secure end-user self-service.