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Enterprise Knowledge Hub enables you to create and deliver knowledge across the organization

Sharing knowledge across the organization enhances the customer experience

The Enterprise Knowledge Hub is RightAnswers’ knowledge management software. Making it accessible by every member of your organization enables all departments to contribute to the centralized knowledge base and retrieve knowledge when they need it.

There are three main aspects to the Enterprise Knowledge Hub:

 

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KCS Verified Software

The RightAnswers Enterprise Knowledge Hub is Knowledge-Centered Service (KCS℠) Verified V5, the highest level of KCS accreditation available. It comes ready-made with KCS workflows and processes. Our Client Success team stewards you on KCS onboarding and teaches you knowledge best practices to get your knowledge initiative started on the right foot and effective for the duration.

KCS is a service mark of the Consortium for Service Innovation.

Creates an Agile, Proactive Organization

The Enterprise Knowledge Hub provides a holistic view of knowledge at your organization and enhances communication, cooperation, productivity and employee satisfaction. When you extend RightAnswers throughout your organization, it makes your entire organization smarter and more effective.