ServiceNow is great at tracking tickets and it’s no wonder it’s the leading ITSM. But to really improve your support, you also need great knowledge that you can find quickly and share throughout your organization.
RightAnswers cloud-based knowledge management is a ServiceNow Certified Integration. That means that RightAnswers:
RightAnswers offers two products that integrate with the ServiceNow ITSM:
RightAnswers’ certified integration with ServiceNow means our technologies are aligned, so the integration between our systems is future-proofed. With ServiceNow emerging as the leading ITSM system, it makes good sense to go with a knowledge management vendor coordinated with ServiceNow.
Inline integration of RightAnswers into the ServiceNow ITSM enhances user efficiency and productivity. Your support agents:
In addition to advanced knowledge management, RightAnswers offers web self-service and mobile self-service beyond your service catalog. Users solve their own problems and quickly get back to work through effective use of great knowledge.