Healthcare and pharmaceutical companies have the unique challenge of managing knowledge that directly affects people’s lives. Undertaking a knowledge initiative is critical not only to your business, but to the well-being of your customers, and it needs to succeed.
For healthcare systems, the increasing importance of improving the patient experience and legal aspects related to meaningful use are driving the need to provide fast and reliable answers to patient and technical questions. Compounding these challenges in IT support and process management are the rampant consolidations in integrated delivery networks (IDNs), where disparate systems are used at different locations.
RightAnswers knowledge management software alleviates the support and system redesign issues in large healthcare systems:
When you choose RightAnswers for knowledge management you get a true partner who is invested in your success. Just ask to speak with one of the healthcare or pharmaceutical organizations that have already experienced the RightAnswers difference.
Some of our clients in the healthcare and pharmaceutical industry:
See the results a large healthcare system is achieving with RightAnswers.