Large law firms with national or worldwide offices face unique support challenges. In an industry where the product is measured in billable time, knowledge needs to be quickly and easily accessible to keep employees productive and customers happy.
RightAnswers knowledge management helps law firms provide a higher level of service while reducing costs. Solution Manager, our intuitive knowledge authoring tool, makes creating firm-specific knowledge easy, allowing you to provide your users information on everything from proprietary applications to directions to offices in other cities. This results in happy users and reduces demand on the help desk.
Some of our global law firm clients: