RightAnswers offers more than 40 standard reports, and the majority of our clients rely on these for their reporting needs. But if you need to measure something different, you can do that, too.
Report Builder lets you easily create custom reports on the data captured throughout the knowledge management and customer service processes. There’s virtually no limit to the types of reports you can define.
Custom reports can be personalized to more easily find the information you’re looking for. For example, you can:
Report Builder saves reports for reuse. Run or schedule reports at any time. Or export them in any format to a third-party data warehousing or reporting tool such as Google Analytics to incorporate data from RightAnswers and other sources into your reports.