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Privacy Policy

Introduction

RightAnswers, Inc. (“RightAnswers”) is committed to respecting your online privacy and recognizes your need for appropriate protection and management of any personally identifiable information (“Personal Information”) you share with us. RightAnswers has established this privacy policy so that you can understand the care with which we intend to treat your Personal Information. Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, an address and an email address or other contact information. In general, you can visit RightAnswers’ Web pages without telling us who you are or revealing any Personal Information about yourself.

Cookies and Other Tracking Technologies

Some of our Web pages utilize “cookies” and other tracking technologies. A “cookie” is a small text file that may be used, for example, to collect information about Web site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a Web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Web site.

Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our Web site and your Web experience. We may also analyze information that does not contain Personal Information for trends and statistics.

Security

Wherever your Personal Information may be held within RightAnswers or on its behalf, we intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure.

Commitment

We are committed to privacy. If you have any comments or questions regarding our privacy policy, please contact us at info@rightanswers.com. While we cannot guarantee privacy perfection, we will address any issue to the best of our abilities and do so as soon as possible.

Custom Content Authoring Services

We begin the authoring process by reviewing a representative sample of your current material. With a sense of the material in hand, we will discuss with you the following and other elements as well: Who is the audience for these custom solutions? What is the range of computing experience and expertise of your audience? What type of computing environment does your organization have? Is this designed for use by end-users directly or is it intended for use by support analysts?

Your Consent

By using this Web site, you consent to the terms of our privacy policy and to RightAnswers’ processing of Personal Information for the purposes given above. Should the privacy policy change, we intend to take reasonable steps to ensure that these changes are brought to your attention by posting all changes prominently on our web site for a reasonable period of time.