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what’s all the fuss
about kcs?

Greg Oxton, Executive Director, Consortium for Service Innovation, sat down with Jeff Weinstein, RightAnswers President & CEO, to discuss the value of KCS and what’s in store
(KCS is a service mark of the Consortium for Service Innovation)

Benefits of KCS

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Why Knowledge Is Important to Your Organization

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The Value KCS Verified Technology

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The Increased Adoption of the KCS Methodology

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Knowledge Management & KCS Beyond Service & Support

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The Value of RightAnswers’ 90-day KCS Onboarding

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What’s Next for KCS?

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